Total PowerGen Solutions is a leading North American provider of commercial and industrial emergency power solutions, supporting mission-critical infrastructure across the United States and Canada through equipment sales, preventive maintenance, repair services, and rental solutions.

As Chief Executive Officer, Chris Hillman leads enterprise strategy, operational performance, acquisition strategy, and platform expansion. The mandate is to transform a regional service organization into a scalable, multi-location platform positioned for sustained growth and long-term enterprise value creation.

Impact

• Accelerated growth by more than 20% within the first six months through organic expansion and strategic acquisition.
• Expanded service margins by more than 500 basis points through KPI-driven management, Lean operating disciplines, and improved execution.
• Built a scalable enterprise operating model focused on people, process, technology, and performance management.
• Developed growth strategies across strategic accounts, geographic expansion, and targeted vertical markets.
• Expanded the organization from a local operating model to a national platform through standardized processes and operational excellence.
• Strengthened frontline execution by investing in technician capability, safety, training, tools, and technology.
• Improved safety performance by reducing TRIR from greater than 4.0 to below 1.5 in less than six months.

Marsden Services is one of the largest privately owned facility services providers in the United States, delivering janitorial, security, building maintenance, HVAC, calibration, emergency response, and facility management solutions nationwide.

As Chief Operating Officer, Chris Hillman served as the company’s top operating executive with full P&L responsibility for eight operating divisions across 46 states. Recruited as CEO successor, he partnered with ownership and executive leadership to build the systems, capabilities, and growth strategy required to scale a successful 70-year-old enterprise.

Impact

• Delivered more than $125 million in revenue growth and $15 million in EBITDA improvement through organic growth initiatives and acquisitions.
• Designed and deployed a comprehensive operating model, strategic growth plan, acquisition strategy, and infrastructure roadmap to support accelerated expansion.
• Rebuilt organizational capability through leadership development, talent upgrades, and succession planning.
• Reconstructed the commercial organization, implemented CRM capabilities, and established scalable sales and customer growth processes.
• Created and launched the Integrated Facility Services platform, enabling bundled service offerings across the company’s national footprint and becoming its fastest-growing business.
• Developed the company’s first product services business, creating a high-margin growth platform.
• Executed five acquisitions and established repeatable M&A processes to support continued expansion.
• Partnered with the CEO, ownership, and Board of Directors to strengthen governance and operating cadence.

Starkey Hearing Technologies is a privately held global hearing technology company specializing in innovative hearing devices, digital health solutions, and healthcare services.

As Chief Operating Officer, Chris Hillman led enterprise execution for a $1 billion global healthcare technology organization spanning medical devices, consumer products, clinical operations, manufacturing, and international markets. Partnering with the CEO and leadership team, he transformed the company from a traditional hearing device manufacturer into an integrated healthcare technology and services organization.

Impact

• Led a comprehensive business transformation that delivered double-digit growth and positioned the company for sustainable scale.
• Redesigned the enterprise operating model, introducing strategic planning, governance, daily management, and business process transformation.
• Built a world-class leadership organization while preserving entrepreneurial culture and increasing organizational accountability.
• Implemented Lean operating principles, Smart Manufacturing practices, and cost transformation initiatives to improve profitability and agility.
• Partnered with technology leadership to launch an industry-first wearable hearing health platform recognized by Time Magazine as one of the Best Inventions of 2019.
• Created and launched a new aftermarket products and services business generating $200 million in margin-accretive revenue.
• Improved commercial and operational execution, tripling EBITDA and significantly increasing patient and customer satisfaction.
• Led enterprise response during the COVID-19 pandemic, developing new business models and serving on the Minnesota Governor’s Medical Supply Chain Task Force.

GE Healthcare is a global leader in medical technology, pharmaceutical diagnostics, and digital healthcare solutions.

As Vice President and General Manager, Chris Hillman held P&L responsibility for a global aftermarket services business within GE Healthcare’s $5 billion healthcare services organization, supporting diagnostic imaging, life-care solutions, and ultrasound businesses.

Impact

• Transformed a traditional cost center into a revenue-generating, margin-accretive business.
• Improved business performance through commercial discipline, organizational redesign, and leadership development.
• Achieved positive operating margin for the business for the first time following acquisition.
• Reshaped global supply chain operations, delivering double-digit productivity improvements and a 30% improvement in inventory turns.
• Implemented standardized processes across more than 100 global manufacturing and distribution locations.

Scientific Games is a global gaming and lottery technology company providing integrated technology platforms, systems, content, and services across casino, retail, and digital channels.

As a member of the Executive Leadership Committee, Chris Hillman led global operations for a combined $2 billion gaming organization following the integration of Scientific Games, WMS Gaming, Bally Technologies, and Shuffle Entertainment.

Impact

• Led a three-year operational transformation recognized by the Manufacturing Leadership Council and earned the 2014 Supply Chain Leadership Award.
• Developed and executed a $100 million synergy strategy across manufacturing, distribution, sourcing, and administrative operations.
• Integrated global operations following multiple acquisitions, including facility consolidation, supply base rationalization, and organizational redesign.
• Developed a new go-to-market strategy that generated 350 basis points of incremental gross margin despite significant market pressure.
• Partnered with R&D and commercial teams to implement product cost optimization and design-for-value initiatives.

Chris Hillman spent 17 years progressing through global operations, engineering, business development, and commercial leadership roles across multiple technology businesses.

Impact

• Led global teams through complex transformations, acquisitions, integrations, joint ventures, and divestitures.
• Supported the separation of Motorola into two publicly traded companies.
• Developed expertise across technology, manufacturing, supply chain, engineering, and global operations.
• Built a foundation in enterprise transformation, operational excellence, and large-scale organizational change.